Company Intelligence

ServiceNow

ServiceNow provides enterprise-grade artificial intelligence solutions, delivering specialized ServiceNow Platform technology designed to optimize mission-critical workflows across enterprise software developers and digital transformation teams.

Overview

What this company is, what it builds, and who it serves.

ServiceNow is an Enterprise Software AI company based in United States, founded in 2003.

A workflow automation platform positioning itself as the governance and orchestration layer for enterprise AI agents.

Verified founder profiles on Brel: Bill McDermott, Fred Luddy.

What it builds

ServiceNow Platform

Why It Matters

ServiceNow provides enterprise-grade artificial intelligence solutions, delivering specialized ServiceNow Platform technology designed to optimize mission-critical workflows across enterprise software developers and digital transformation teams.

Products

Products and platforms connected to this company.

  • Now Assist Enterprise AI platform

    Explore Now Assist by ServiceNow. Verified AI product intelligence covering core capabilities, Enterprise Software use cases, technical architecture,…

    View product intelligence
  • The Now Platform Enterprise AI platform

    Explore The Now Platform by ServiceNow. Verified AI product intelligence covering core capabilities, Enterprise Software use cases, technical…

    View product intelligence

Founders

People linked to this company in the Brel founder graph.

Ecosystem

How this company connects across the Brel AI intelligence graph.

Company

ServiceNow

Capabilities

ServiceNow's central AI pitch, articulated at its Knowledge 2026 conference, is that enterprises need a governance layer that can "sense across the…

Features

  • The Now Platform provides workflow automation, IT service management, and low-code application development, with ServiceN
  • Now Assist
  • the newer AI Control Tower
  • Otto) layered on top to let enterprises deploy
  • monitor AI agents across IT
  • customer service
  • security functions

Country

United States

Official Resources

Official and developer links on file for this company.

Latest Developments

Verified developments and timeline notes on file.

  • Launches EmployeeWorks, a conversational front-door product built on Moveworks' technology, which the company says beat first-quarter expectations by five times. Latest
  • Company founded 2003 · founded Source
  • Acquisition 2025 · acquisition Source
  • Development 2026 · development Source
  • Product product Source

Frequently Asked Questions

What does ServiceNow do?

ServiceNow specializes in artificial intelligence, developing ServiceNow Platform to support enterprise software developers and digital transformation teams with scalable, production-grade technology.

Where is ServiceNow based and when was it founded?

ServiceNow is based in United States and was founded in 2003.

What are the main products offered by ServiceNow?

The flagship platform from ServiceNow is ServiceNow Platform, delivered primarily through b2b saas and enterprise api licensing.

Who are the primary target users of ServiceNow?

ServiceNow primarily serves enterprise software developers and digital transformation teams seeking reliable artificial intelligence implementations.

Sources & Verification

How this profile is verified and where the information comes from.

Verified
Last reviewed Aug 2026

Primary sources

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