Overview
Moveworks' platform combines an AI assistant, enterprise search, and its Reasoning Engine for multi-step task automation, letting employees resolve IT, HR, and similar workplace requests through conversational interaction across tools including Slack, Microsoft Teams, and ServiceNow. Since its acquisition, these capabilities have been integrated into ServiceNow's broader AI platform.
Product and company
Moveworks — Enterprise AI platform is a verified product offering linked to the Brel Digital company profile for Moveworks.
Use cases
Moveworks' platform combines an AI assistant, enterprise search, and its Reasoning Engine for multi-step task automation, letting employees resolve IT, HR, and similar workplace requests through conversational interaction across tools including Slack, Microsoft Teams, and ServiceNow. Since its acquisition, these capabilities have been integrated into ServiceNow's broader AI platform.
Target customer
Moveworks was built for large enterprises seeking to modernize employee-facing IT and HR support, reducing the volume of routine tickets handled manually by internal help desks. As part of ServiceNow, it now serves ServiceNow's existing base of large enterprise and public-sector customers.
Technologies
Primary technologies assigned from the linked company profile: Customer Support AI, Enterprise Search, Large Language Models, Natural Language Processing, Workflow Automation.
Sources and references
- Official product / company source: https://www.moveworks.com/us/en/company/about
- Supporting source: https://www.servicenow.com/company/media/press-room/servicenow-to-acquire-moveworks.html
Product facts are limited to information already verified on the linked Brel company profile and its cited official URLs. No speculative capabilities are added.
Last reviewed
This product profile was last reviewed on 2026-07-14.
Correction request
If this product record is inaccurate or outdated, submit a correction through Brel Digital’s Corrections Policy.
Features and capabilities
- Moveworks' platform combines an AI assistant, enterprise search, and its Reasoning Engine for multi-step task automation
- Microsoft Teams
- and ServiceNow
Extracted from the linked company product description already verified on Brel. No capabilities were invented.