Thematic is the customer intelligence layer for enterprise CX. Trustworthy and traceable reporting your teams can stake decisions on, and the grounded data foundation your AI agents need to scale safely. Customers see NPS gains of 5 to 35 points and have attributed $4.8M in revenue from a 6-month pilot. Forrester measured 543% three-year ROI. Trusted by DoorDash, Woolworths, BNY, and Mitsubishi.
Company Intelligence
Thematic
Thematic is the customer intelligence layer for enterprise CX. Trustworthy and traceable reporting your teams can stake decisions on, and the grounded data foundation your AI agents need to scale safely. Customers see NPS gains of…
In this profile
Quick Facts
- Founded 2017
- Headquarters Auckland, New Zealand; Remote
- Country New Zealand; Remote
- Industry AI in Enterprise Software
- Company Type Early
- Status Active
- Website Official site
- Last Reviewed Jul 2026
Executive Summary
Thematic is the customer intelligence layer for enterprise CX. Trustworthy and traceable reporting your teams can stake decisions on, and the grounded data foundation your AI agents need to scale safely. Customers see NPS gains of 5 to 35 points and have attributed $4.8M in revenue from a 6-month pilot. Forrester measured 543% three-year ROI. Trusted by DoorDash, Woolworths, BNY, and Mitsubishi.
Why It Matters
Customer intelligence for Enterprise CX teams. The grounded…
Recent Developments
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2017
Company founded
Thematic was founded in 2017 per the company profile source on file.
Source
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